two789 Privacy Policy

Q: How can I request to view or delete my personal data?

Contact us through Customer Support, 24/7 Live Chat, or at support@two789.world. We can handle both data access requests and deletion requests. Please note that financial records required to be kept by law are not included in deletion.

1 Introduction

        two789 is committed to protecting the personal information of players in Myanmar as a core responsibility. This Privacy Policy applies to the entire two789 website and platform.
      

Purpose of the Policy

This Privacy Policy ("Policy") explains what personal information we collect when you use the two789 platform, how we use it, and how we protect it. By using the platform, you are considered to have read and accepted the terms set out in this Policy.

We recommend you read and understand this Policy before using the platform. If anything is unclear, you can contact us through the FAQ page or our 24/7 Live Chat.

Scope of This Policy

This Policy applies to the two789 website, mobile browser interface, and all services provided by two789. two789 is not responsible for third-party websites, their services, or their privacy policies. When visiting any website linked from our platform, we recommend checking that website's own privacy policy.

2 Information We Collect

Account Registration Information

When a player opens an account on the platform, we collect the following information—

Full name and display name
Date of birth (for 21+ age verification)
Email address
Phone number
Login time and IP address

Financial Information

To manage deposits and withdrawals, we collect the following information—

KBZPay, Wave Money, AYA Pay, CB Pay and bank transfer payment reference numbers
Payment records and transfer history
Bank account verification codes (checked and immediately deleted)

Note: We never store card security codes (CVV).

Gaming and Service Information

Gaming history (games played, number of sessions)
Deposit/withdrawal records
Bonus and promotion activity records
Live Chat and customer support communication records

Technical Device Information

IP address and location data (country/region level)
Browser type, version and language settings
Device type and operating system
Platform access time records

3 How We Collect Information

Direct Collection

This includes personal information you enter yourself when opening an account, information provided when filling in payment forms, and information sent through customer support channels.

Automatic Collection

Technical data is collected automatically through cookies and device identification technologies when you access the platform. Gaming records are logged step by step at the system level by the platform.

4 How We Use Your Information

        two789 uses your personal information only for the purposes stated here and does not sell it to third parties for any reason.
      

To Provide Services

Your personal information is used to provide account management, payment processing, bonus distribution, and customer support services.

Security Verification

We carry out checks to prevent fraud, money laundering, and unauthorised access.

Age Verification

Date of birth data is retained to verify at registration and when needed that only players aged 21+ use the platform.

Service Improvement

Gaming records and technical data are analysed to identify and fix platform issues and to improve the player experience.

Communications

We contact players to answer their questions, confirm payments, and notify them of policy changes.

Responsible Gaming

We monitor gaming behavior patterns, identify signs of problem gambling, and operate under a Responsible Gaming policy to protect players.

5 Sharing with Third Parties

        two789 does not sell your personal data. We only share it in the following cases—
      

Service Providers

We share only what is necessary with service providers who handle payments (KBZPay, Wave Money, AYA Pay, CB Pay) and support the platform's technical operations. They are required to follow two789's instructions and are bound by data protection terms.

Legal Requirements

We may disclose personal data as required by law if requested by a court, law enforcement authority, or government requirement. If we do disclose, we will only share what is necessary and will make every effort to notify you in advance where the law permits.

With Your Consent

Outside of the two cases above, if we share data with a third party, we will obtain your consent beforehand. You can withdraw that consent at any time; however, withdrawing consent does not affect any sharing that was already carried out before the withdrawal.

6 Security Measures

SSL Encryption

We use industry-standard SSL (Secure Sockets Layer) encryption across the entire platform. This means all data transfers between you and two789 are encrypted, greatly reducing the chance of interception.

Access Control

Access to personal data is restricted to only the staff and systems that genuinely need it. All access is logged and reviewed regularly.

Data Storage Protection

Personal data stored in our databases is encrypted and backed up regularly. Server infrastructure is protected with physical access restrictions.

Threat Monitoring

We run a 24/7 monitoring system for cyber threats, unauthorized access attempts, and unusual access patterns. Any suspicious activity is investigated immediately.

        Note: While we cannot guarantee that any security system is completely flawless, if a cyber breach occurs beyond our control we will notify you promptly and help you through the situation. We also ask that you use a strong password and never share your login details with anyone.
      

7 Data Retention Period

Account Data

We keep your personal data for as long as your account is active so we can provide our services. If you request account closure, we will action it within 30 days, after which your personal data will be deleted or anonymized.

Financial Records

Payment and gaming transaction records may be retained for a longer period as required by law. Financial transaction records are kept for legal protection and dispute resolution purposes.

Log Data

Technical log data (IP addresses, browser information) may be retained for 1 to 2 years for security review and troubleshooting.

8 Your Rights

Every player using the two789 platform has the following rights regarding their personal data—

Right to Access

You can request to view what data we hold about you. Please submit your request through Customer Support.

Right to Correction

You may request corrections to any inaccurate or incomplete personal information. Some details can be edited directly from Account Settings.

Right to Deletion

You may request that your account be closed and your personal data deleted. Data that must be retained by law (such as financial records) will be removed after the legally required retention period.

Right to Restrict Processing

You may request that we restrict how your personal data is used. For example, you can ask us to stop sending you marketing communications.

To exercise any of these rights, you can contact our Customer Support via 24/7 Live Chat in Myanmar language, or reach us at [email protected].

9 Cookies Policy

What Are Cookies

Cookies are small data files that websites store in your browser. two789 uses cookies to help the platform run smoothly and to remember your preferences.

Types of Cookies We Use

Essential Cookies: Used to maintain your login session, manage sessions, and perform security checks. These cannot be blocked — they are required for the platform to function correctly.
Analytics Cookies: Collect information about how players use the platform — including visit volume, time spent, and the most viewed pages.
Preference Cookies: Used to remember your language settings and platform preferences.

Managing Cookies

You can manage cookies through your browser settings. However, please note that blocking essential cookies may cause some features of the platform to stop working correctly.

10 Underage Users

Under-21 Restriction

The two789 platform is only available to players aged 21 and above. We do not knowingly collect or store personal information from anyone under 21. If we detect that an underage person has accessed the platform, their account will be closed immediately and any completed transactions will be reported.

Parents and Guardians

If you are a parent or guardian and suspect that someone under 21 in your care has accessed the platform, please contact Customer Support immediately. two789 always puts player protection first.

11 Policy Updates

Update Notifications

two789 may update this Privacy Policy from time to time. If significant changes are made, we will notify you in advance by email to your registered address and post an announcement in a visible location on the platform.

Continued Use After Notice

If you continue to use the platform after a policy change notification, this will be taken as your acceptance of the updated policy. If you do not accept the updated policy, you may contact our Customer Support to request that your account be closed.

Last Revised Date of This Policy

Last updated: 30 October 2026

Contact Information

Privacy Enquiries

For any questions about this policy, requests to exercise your rights, or any matter related to data protection, you can reach us through the following channels—

Myanmar Language Live Chat
24 hours, 7 days — click the Chat button on the platform

Email
[email protected]

What You Should Know About Personal Data Protection

two789 uses your personal data only to provide services, verify payments, protect account security, and offer customer support. We do not sell it to third parties for profit — data is shared only with third parties that are strictly necessary for delivering our services.

Contact us through Customer Support, 24/7 Live Chat, or at [email protected]. We can handle both data access requests and deletion requests. Please note that financial records required to be kept by law are not included in deletion.

two789 never stores bank card CVV codes. Payments are processed through KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfers, all protected with SSL encryption. Only payment transaction reference numbers are stored for dispute resolution and record verification.

You can still use the platform if you block analytics and preference cookies. However, if you block essential cookies for login session maintenance and security, you may not be able to log in to your account and some platform functions may not work correctly.

For significant policy changes, we will notify you in advance by email to your registered address and post an announcement in a visible place on the platform. For minor changes, only the "Last updated date" on this policy page will be updated. We recommend checking this policy regularly.

IP address data is recorded for security protection (to detect unauthorized access), to prevent financial fraud, and to monitor problem gambling and responsible gambling measures. IP data is never shared with third parties for marketing purposes.

If a data breach is discovered, we will act immediately to resolve it and notify affected players as quickly as possible, unless restricted by law. The notification will include details about the incident — the type of data breached, the circumstances behind it, and the protective steps we have taken.

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